When staying at out Peak District campsite we politely ask you to respect our site rules for the safety, privacy, security and enjoyment of our other guests.
Arrival – Check in time for accommodation is 3:30pm and for touring 2pm. Upon arrival, please come and check in at the reception. For late arrivals, please call 07377 185355 and we will explain about key collection. All visitors must report to Reception.
Check Out Times – Departure time is 9:30am for all accommodation. Departure time for touring pitches 12pm.
Terms & Conditions - These were provided to you at the point of booking and can be found online by clicking HERE. If you require a further copy, please enquire at Reception. If you have booked accommodation with a hot tub, please refer to the safety information located at the hot tub and in the guest information folder, in particular details of how to open and close the hot tub lid without damaging it.
Reception – Reception is open daily from 9am to 5pm. Sometimes in these hours the reception will not be manned, but please call 07377 185355 and we will happily come back to offer assistance. Outside of these hours in case of emergencies, problems with check in and loss of utilities please call 07377 185355. We have a hot drinks machine and a confectionary vending machine just outside of reception that can be accessed at all hours.
Shops - We stock a small selection of items in our licensed shop, including milk, frozen goods, sundries, wine, beer and a selection of local ales and gin. The nearest town, Buxton, has an Aldi, a Morrison’s and an Iceland. There is also a range of supermarkets in Bakewell and Leek. We offer newspapers to be collected from reception, please let us know prior to 5pm the night before if you would like one.
DVDs – There is a collection of DVDs available to borrow from the kiosk just opposite reception. Please help yourself and return when finished.
Amenities - Our exceptional 5* facilities offer free showers and are heated. We regularly check our facilities and carry out a daily deep clean. Please do let us know of any problems and we will see to it immediately.
Caravan/Motorhome Service Point - We have drinking water points and grey waste located throughout the site. Our Elsan point is marked on the map or ask a member of the team for help.
Laundry - Coin operated washing and drying machines are available in our laundry located near Reception.
Hot tubs - If you have booked accommodation with a hot tub, please refer to the safety information sheet located at the hot tub and in the guest information folder, please take care when opening and closing the lid. Please note all hot tubs must be vacated no later than 11pm.
Recycling/Rubbish - Please keep your pitches rubbish free and dispose of all rubbish in the bins provided before you leave. All rubbish is put in the green bins and your recycling goes into the grey bins. Maintenance – To keep the park looking great, we have several tasks that need to be completed. Some activities require the use of machinery which can be noisy. We try to keep this activity between 10am and 4pm for minimal disruption, and use electric over engine, but this is not always possible. We will try and keep your stay as peaceful as possible, but hope you can understand the need for essential works.
Wi-Fi – The site has good 4G coverage on EE and O2 and free Wi-Fi is available. Please note however that we are located in a rural location and speed may sometimes be an issue. Please respect your fellow guests and do not download videos or large files.
Dogs - We are dog lovers here Longnor Wood, but we must insist that dogs are kept on a lead at all times and are never left unattended so as not to cause a nuisance to other guests. The only exception to being off the lead is on our dog walking field. Please clean up after your dog using the dog waste bins provided. We have a dog wash on site located in the corner of the park. Cleaning charges apply for our dog-friendly accommodation, with dogs welcome on our touring pitches free of charge. There is a maximum of 2 dogs allowed on our tent and touring pitches and in our dog-friendly holiday accommodation (maximum 1 dog only in our dog friendly glamping pod).
BBQs and Firepits - We hire firepits for your stay for touring pitches and tents, perfect for stargazing on those crisp, cold evenings. These can be booked in advance or speak to Reception during opening hours. BBQs may be used by our touring customers, as long as they are off the ground and do not damage the grass. We have gas BBQs to borrow for our accommodation customers, please contact reception. Campfires are not permitted on the site at any time and we do not allow guests to bring their own firepits to site. Due to our tranquil nature and rural location, we do not allow the use of fireworks or Chinese lanterns.
Carbon Monoxide Poisoning - Never take BBQs into your accommodation (including tents, caravans and awnings). A warm BBQ gives off poisonous carbon monoxide which can kill. Water Pressure – On the mornings of busy turn over days (Mondays and Fridays) it is possible there will be a drop in water pressure as we empty and re-fill our hot tubs.
Site Speed Limit - 10MPH is the speed limit for the site. Safety is paramount so please adhere to this.
Noise - Our site is very quiet, so noise does travel, therefore we have a no noise policy between 11pm & 7am. We do pride ourselves on being a Tranquil Park, so please respect your fellow guests. Management reserves the right to refuse entry and the right to ask people to leave at any time.
Gazebos - Due to our high elevation, and the possibility of strong winds, we do not allow gazebos.
Visitors – All visitors must be over the age of 18, there are no exceptions to this rule. We accept visitors between 10am and 4pm. All visitors must sign in at Reception.
Discounted Tickets – We have discounts to local attractions such as Chatsworth House and Haddon Hall. Please come and see us in the reception for details. Please note that seasonal opening times apply at both these Peak District attractions.