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Our scenic camping and glamping site
is rurally located in the heart of the Peak District and is just a short drive
from all the major attractions and walking spots. Here at Longnor Wood we
strive to give our guests an unforgettable experience whatever the weather and
allow them to create long-lasting memories.Our scenic camping and glamping site
is rurally located in the heart of the Peak District and is just a short drive
from all the major attractions and walking spots. Here at Longnor Wood we
strive to give our guests an unforgettable experience whatever the weather and
allow them to create long-lasting memories.
Since April 2022 Longnor Wood has
been owned by employee-owned business WCF Ltd, who also operate 2 further
5-star camping sites in Northumberland and near Edinburgh.
A large proportion of our team live on site and are proud to call Longnor Wood their home as well as their place of work. They run the site as their own and are deeply passionate about providing our guests the warmest of welcomes from their initial enquiry right until they return home. For many guests Longnor Wood is their own rural retreat and they return year after year. Alongside our small number of seasonal pitch holders we now call many of them our friends. We welcome their ongoing advocacy and loyalty to our Peak District campsite.
By talking to our guests,
visiting other sites and benchmarking best practice, here at Longnor Wood we
think we know what good looks like. However we are never complacent and are
always striving to make those continuous improvements that improve our
facilities and our amenities, no matter how small. Each guest review is read
and carefully considered. Where we see a good idea on one of our 5-star campsites
we seek to implement it across the other two. As part of their ongoing role, our
team are encouraged to find better ways to improve the guest experience at our Peak
District campsite. We expect everyone to work to the same high standards.
Whether you work as a campsite
warden, operations or maintenance assistant or housekeeper, we try to give our
people diverse and interesting roles and seek to ensure that no two days are
the same. As a small team, building a great rapport and level of trust with
other members of the team is a must.
You will be expected to turn your
hands to whatever needs doing, both inside and outdoors. It is inevitable that
there is a large amount of cleaning particularly on lodge, caravan and hot tub changeover
days. There are also days when you will be required to be outdoors regardless
of the weather. Resilience and flexibility are therefore two important things
you will need if you take a job with us.
Thinking on your feet in a
variety of situations, some of which you will not have experienced before, is
the key to being a successful campsite warden at Longnor Wood. Sometimes you
will be on duty as a couple on your own and there may not be anyone immediate
to turn to. Our employee owners are given sufficient levels of autonomy to make
the best decisions for our guests, so good problem-solving skills are a must. It
isn’t a 9-5 job and sometimes guest arrivals are disrupted timing wise by
travel disruption and there may be no set “clocking off” time on busy days.
Our team are proud of our AA 5-star
status. We all work extremely hard to maintain the facilities at our Peak
District campsite to high standards. One poor review caused by laziness or
complacency can ruin the trust that our guests place in us.
We strive for a 95% success rate on our guest reviews, with most guests mentioning the friendliness and commitment of the team here at Longnor Wood. We expect our teams to go above and beyond to make the guests’ stay as memorable as possible and encourage them to book with us again. It’s why we have so many returning guests.
We are proud of our Peak District
heritage and want to give back to our local community. We directly support a
range of charities through corporate giving alongside some guest fundraising.
We are corporate members of the Derbyshire Wildlife Trust.
Our owner WCF has a number of different charitable partnerships, as well as providing donations of both cash and product to a range of local and national charities.
We give our people diverse and
interesting roles and empower them to contribute to the ongoing success of
Longnor Wood. We invest in ongoing training and personal development to ensure
that our people have the skills they need and are engaged to find better ways
of doing things.
Our structure facilitates the divestment of autonomy and responsibility through our Site Managers Sam and Ian Kitchen, James O’Neill and their team, allowing them to make good decisions on behalf of our guests. We encourage them to run this Peak District campsite as if it were their own. We focus on ensuring that our teams receive a positive employee experience to create high levels of employee engagement and staff retention. This allows our people to retain high levels of personal connection with our loyal and returning guests.
WCF are proud to be a Real Living Wage employer which means that we pay our people a wage rate based on the real cost of living, as well as providing free touring pitches for our on-site campsite wardens. As part of a larger organisation our teams are also eligible for a wide range of other benefits.
Longnor Wood Holiday Park is a trading
business of WCF Ltd, an employee-owned business with a rich Cumbrian legacy. Our
unique structure of employee ownership and shared sense of purpose means that
everyone at our Peak District campsite has a personal interest in our sustained
log-term success. This allows them to take good decisions.
Everyone at WCF shares financially in our success through our annual Employee Ownership Dividend and/or the issue of free shares. More importantly we are all encouraged to use our Employee Voice to make working at Longnor Wood a better place.
Find out More
If you want to know more about our vision, mission, purpose and values visit WCF.
If you are interested in joining our family, please check our current
vacancies at WCF.
To listen to our team talking about what it’s like to work for our leisure business watch our video below.